Reviews & Testimonials

We're so grateful to hear from our community about their experiences working with us.
"I relocated, from a different province, to the Valley at 6 months pregnant and connected with Highland Maternity Care – via a Google search and some word-of-mouth recommendations.

Pregnant with my third child, and a pregnancy that was more medically complex than my previous two, I knew what to expect but navigating care in a smaller urban area healthcare system was a little different than my previous experiences.

I was connected to Dr. Watters for my pre-natal care and overseen by her team in hospital for the delivery of my baby. The care I received from Dr. Watters and her team was above reproach and I knew I was in good hands. My experience in hospital was fantastic – as I was in disbelief at the level of care, I received by the another doctor on the Highland Maternity Team – Dr. Shoesmith (he ultimately delivered my baby). Dr. Shoesmith’s bedside manner, professionalism, and personality made me feel at ease and he stayed in my room to deliver my baby for almost the entire labour process (at least the hard part). Dr. Shoesmith went above and beyond by staying by my side and having an obstetrician and pediatrician available within seconds – he had advised me if needed. His level of preparation and visit by both Dr. Watters and Dr. Shoesmith after the birth of my baby was nothing short of extraordinary and made me feel they genuinely care about their patients needs.

The level of care I received by Highland Maternity was phenomenal and I wish I had that level of care for all my previous pregnancies."
- R.B, Mother of three
"My experience in working with Theresa around a very complex young family was that she provided attuned, client-centered, and attachment-focused care. Theresa was able to plan with our team to put early child development/attachment at the front of the priority list for this family, and really modeled a de-stigmatizing lens amongst other providers, towards this family."
-Andrew Mackenzie, Clinical Counsellor with Pathways to Healing

"What could be such an anxiety-ridden experience in the anticipation of the greatest gift that is our new baby, Dr. Watters made so special with her exceptionally kind and nurturing nature."
-A. M., mother
"I have felt confident referring patients to the Highland Maternity call group for years. This is a group of doctors with high standards and a compassionate patient-centered approach to maternity care. It's easy to see how much they enjoy the maternity aspect of their practices. I also find the clinics involved have excellent front desk staff with good communication skills which is important for a seamless transition of care in the early stages of pregnancy."
- Dr. Mandy Ruthnum, M.D. FCFP
"I have known Trevor and Suzanne for several years in both professional and personal settings. They are grounded, approachable and warm. As team leaders, their energy and confidence inspire and empower others."
- Richard Lussier, Paramedic
"It has been a pleasure to interact with the Highland Maternity team. As an emergency physician, I appreciate that they are always responsive and collaborative when it comes to the care of their patients. They are an invested and deeply caring group. I whole-heartedly recommend them for maternity care."
- Dr Sarah Scott, Emergency Department Physician
"I gave birth to a beautiful baby girl with Down syndrome.  When I received my daughters diagnosis it was a very difficult time and overwhelming. I can not stress enough how positive and supportive that Sara Sandwith was during the whole pregnancy.  I have heard so many awful stories about doctors delivering the news of Down syndrome as if it were a terminal diagnosis. She never said sorry once and treated the news of the diagnosis with positivity."
-N. N., Mother
"Nous avons eu la chance d’avoir été suivis par Dr. Watters pour la naissance de notre premier enfant. Dr. Watters et son équipe ont toujours pris le temps de nous écouter, de respecter nos demandes, et de nous guider lorsque nécessaire. A 38 semaines, nous avons appris que notre enfant était en position de siège ce qui changeait nos plans pour l’accouchement. Dr Watters a été très rassurante et a bien pris le temps de nous expliquer comment l’opération allait se dérouler. Nous avons été très bien soutenus et accompagnés de manière  à rendre cette expérience plus agréable. Être servi en français par Dr. Watters a aussi rendu le tout plus facile. Le suivi post accouchement a été impeccable. Elle a recommandé une échographie pour les hanches de notre bébé et un test sanguin pour évaluer ma glande thyroïde qui s’avérait faire défaut. Aussi très rassurante et encourageante concernant l’allaitement qui nous a été difficile. Sincèrement, nous n’aurions pas pu tomber sur un meilleur médecin que Dr. Watters. "
-S. and A., Mother and father
"Welcoming our second baby girl at CVH leaves us feeling grateful for your efforts, the level of care was completely above and beyond, and we can’t say enough thank yous for the work you do everyday to keep our community safe, cared for, and for supporting parents as they welcome new babes in this wild world. Thank you doesn’t begin to do it justice. You guys are truly superheroes."
-Mother of two